UniCare Hardware Maintenance

We understand how important technology is to your business. Our UniCare Maintenance services keep your critical infrastructure in top condition. UniCare provides exceptional support for hardware maintenance including, servers, storage, and networking from major OEMs.

UniCare Hardware Maintenance Services include:

Multiple Service Levels

Our UniCare packages are designed to meet the needs of any business. We can help keep your datacenter running smoothly and critical systems online. Choose from one of our standard packages or create a service package tailor made for you needs.

Expert Team

Our field service team averages 12 years of data center experience repairing and maintaining critical systems from all OEMs. Continuous training keeps our technicians up to date on all technology products and our helpdesk is staffed 24×7 with OEM trained engineers.

Flexible Contracts

Customize and consolidate your contracts with no minimums. UniCare allows you to modify your maintenance contract when and how you want. Change service levels, add or remove equipment, change service dates, or even stock spares onsite.

Support for Current and EOSL Hardware

Extend the life of your data center hardware while saving money. We are experts at supporting End of Life and End of Service Life hardware. With UniCare you can continue to use hardware the OEM doesn’t want to support and rest comfortably knowing that it’s backed up by the industry leader in data center maintenance.

Agnostic Vendor Support

UniCare's maintenance services cover a wide range of hardware manufacturers, including Dell/EMC, HPE, Cisco, and IBM. Whether you have a single-vendor environment or a mixed hardware environment, our expert team is here to provide seamless support for all your needs. With UniCare, you can consolidate your maintenance contracts and have a single point of contact for all your hardware maintenance needs.

Comprehensive Support Beyond Hardware Maintenance

UniCare goes beyond basic hardware maintenance, offering a suite of additional services to enhance your IT infrastructure. Our services include operating system support, administrative assistance, and fully managed options that allow your team to rely on our experts for day-to-day administration and management. Whether you need help with software updates, system configurations, or troubleshooting, our team is here to ensure your systems run smoothly and efficiently. With UniCare, you can rest assured that your IT infrastructure is in good hands.